If the appointment is canceled less than 24 hours or if you no show/no call you may be charge a cancellation fee of $50.
I will accommodate you if you're running late. It happens, I understand! However, your tardiness can affect the remainder of the day by delaying clients who come in on time. For this reason, I will allow a 15 minute grace period. After that time, I will call to check in on you and may cancel your appointment.
While I make every effort to make my clients as happy as possible, all services are final. We are a small business and unfortunately cannot offer refunds on any used or unused appointments for individual services or packages.
There is no refund on any skincare products. You may exchange slightly used products.